vacancies > Customer Relations Specialist

Customer Relations Specialist

Job Description

Are you an experienced Customer Relations professional who can manage an order process as effectively as client relationships, with a sharp commercial insight? Do you have an affinity for technical products and want to work in a team where collaboration, recognition, and job satisfaction are central? Then Profiltra offers you a challenging role in which you make the difference in technical solutions and service. Within our six business units, each specialized in its own product focus, we are always looking for experienced internal sales representatives. Despite the different areas of expertise, we work closely together as one Customer Relations team to ensure that customers and suppliers are always served optimally.

Your role

As a Customer Relations Specialist, you ensure that the order process within your business unit runs smoothly and efficiently. Profiltra is a trusted partner for customers in various sectors and continues to actively grow and develop. You play a crucial role in this: you advise customers on technical solutions, maintain close contact with suppliers, and ensure that both existing and new customers are always assisted in the best possible way. You do all this in close cooperation with field sales colleagues and our own physical distribution department, which ensures an efficient and reliable delivery process.

You are responsible for the entire commercial and logistical process, from quotation to delivery. You coordinate both purchasing and sales, liaising with customers, suppliers, and colleagues. You monitor delivery times, coordinate schedules, and keep all stakeholders proactively informed. You identify opportunities for process improvements and commercial growth and translate these into concrete actions.

You work accurately and in a structured manner, using the Exact ERP system to maintain an overview. This versatile role offers you the opportunity to show initiative and work independently. Where would your strengths be best utilized? We would like to find out during an introductory interview.

Our ideal candidate:

In addition to a result-oriented and responsible attitude, we are looking for someone who recognizes themselves in the profile below:

  • Completed Higher Vocational Education (HBO), with a commercial or business administration background
  • Relevant work experience in managing order processes and customer relationships
  • At least 2 years of recent experience working with the Exact ERP system
  • Excellent communication skills in Dutch, English, and German
  • Knowledge of other languages is an advantage and is highly valued
  • Affinity with or knowledge of technical products is an advantage
  • An energetic and practical team player who takes a solution-oriented approach

What does Profiltra have to offer you?

  • A challenging and autonomous position where your ideas and feedback are valued.
  • A financially healthy and growing family business where people enjoy working in an open and informal atmosphere
  • A social, ambitious, energetic, and professional team
  • The opportunity for career growth, depending on your performance and skills
  • Salary indication of €3,200 – €3,700 gross per month (based on full-time employment)

 

We are a committed organization where long-term employment is no exception.
This says a lot about our work culture: we value your commitment, recognize your qualities, and invest in your growth. Together we strive for success, not only for our customers but also for you as a team member.

Keep growing

At Profiltra, you are given the space to learn, take initiative, and take on increasing levels of responsibility. Whether you are just starting out or bringing years of experience, you will continue to develop yourself.

International environment

You will work in an international technical environment where products, processes, and customer demands converge. In this way, you contribute to solutions that help our customers move forward.

Make a difference together

You will work with committed colleagues who share knowledge, help one another, and strive for results together. Professional, practical, and with short lines of communication.

Stories from your future colleagues

Curious about what it’s like to work at Profiltra? Read about the experiences of colleagues from various teams and business units. They share more about their daily tasks, the collaboration within their teams, and the projects they are working on. This gives you a better insight into the work environment, the culture, and the people behind Profiltra.

Within our company

Profiltra supports industrial companies with technical materials, specialist knowledge, and practical solutions. From six specialized Business Units, we work on applications within diverse industries and processes. Discover more about our organization, specializations, and way of working.

Join our team

Can you see yourself working in this challenging and varied role? Then send your motivation and CV via the form below. We look forward to your response!

Do you have questions about Profiltra or the position? Please contact our HR team:  

Mandy Högl +31 (0)36 204 88 83 | Yvonne Karsten +31 (0)36 204 88 84